Contact & Visit

Address

82735 Kabelo Plaza Apt. 857

Phone

022 638 3092

Hours & Channels

Monday – Friday 9:00 AM – 6:00 PM
Saturday 10:00 AM – 4:00 PM
Sunday Closed

Quick contact

Support & Response Times

We offer direct support channels and clear service-level commitments so your aquatic operations stay on track.

Email Support

For detailed inquiries, planning documents, or safety structuring questions.

Response time: within 4 business hours
info@aquaparkaus.com

Phone Support

Direct line for urgent operational issues or real-time visitor flow adjustments.

Availability: Mon–Fri, 8:00 AM – 6:00 PM AEST
022 638 3092

SLA Commitments

Our service-level agreements for safety structuring and engagement strategy reviews.

  • • Critical issues: 1 hour response
  • • Standard requests: 4 business hours
  • • Documentation review: 1 business day

For common questions about planning, safety, and visitor engagement, see our FAQ page.

Partner With Us

Tell us about your aquatic project and we’ll outline a tailored planning approach.

We typically respond within two business days. All inquiries are kept confidential.

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